BE WARNED! This TV Model is for HOTEL USE ONLY! The menu's are limited so you cannot download basic smart TV apps such as Netflix or Amazon Prime Video. The TV ad says it "Features: Hotel Mode", but it does not clearly mention that THIS IS THE ONLY MODE available on the TV. I called Samsung to try unlocking the TV to allow for general use, and they directed me through several hidden menus, but in the end there was no way to open the TV programming up for general consumer use. We are working through a solution with Amazon, but the seller has been of no help in resolving this issue. The TV most certainly did not come as described!